Frequently Asked Questions (FAQs)
Thinking about starting therapy? You're not alone in having questions. Below you'll find honest, straightforward answers to the questions I hear most often—from how therapy works and what it costs, to what makes IFS and Brainspotting different from traditional talk therapy. If you don't find what you're looking for, reach out directly.
* This page is for informational purposes only and does not constitute therapeutic, medical, or legal advice. If you are in crisis or require immediate support, please go to the nearest emergency room in your area or call the crisis hotline at 1-866-996-0991 (Distress Centre of Ottawa Region) or 988 for the Suicide Crisis Helpline.
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Psychotherapy is a professional, evidence-based practice conducted by a trained and regulated clinician — and that's what sets it apart from talking to a friend or working with a life coach. Unlike a friend, a psychotherapist brings clinical knowledge, ethical obligations, and a structured approach tailored to your specific needs. Everything you share is legally confidential (with narrow exceptions outlined at the start of our work together).
Life coaches work primarily toward goal-setting and forward momentum, whereas psychotherapy goes deeper; it addresses the roots of patterns, past experiences, and emotional or psychological difficulties that coaching alone may not reach.
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Therapy may be right for you if you feel stuck, overwhelmed, or if it seems like something is holding you back, even if you can't quite name what it is. You don't need to be in crisis to seek support. Many people come to therapy to better understand themselves, navigate a life transition, process past experiences, or simply build more resilience. If you're curious about whether therapy is right for you, that curiosity itself is a good enough reason to start.
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Roseroot works with a wide range of issues. Areas of focus include:
Trauma and PTSD
Anxiety and depression
Relational and family conflict
Narcissism
Parenting challenges
Perinatal and postpartum support
Workplace and career stress
Identity exploration and individuation
Neurodivergence (ADHD, Autism)
Anger management
Self-harm
Loss and grief
Spirituality and existential questions
Sports performance and performance anxiety
If you're unsure whether your concern fits, please reach out; I'm happy to discuss it directly.
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How long therapy takes depends entirely on the person and the goals they bring. There is no single answer, because therapy is as individual as you are. Some people find significant relief in 8-12 sessions focused on a specific issue. Others choose to engage in longer-term work to explore deeper patterns and support ongoing growth. We'll discuss your goals at the outset and revisit them regularly so that the length and pace of our work always reflect what's most useful for you.
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No, you do not need a doctor's referral to see a psychotherapist at Roseroot. You can contact Roseroot directly and book a consultation or session without a physician's referral. A referral may be required by some private insurance plans for coverage purposes — check with your benefits administrator to confirm.
About Therapy
About Roseroot & Michelle
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Michelle is the founder of Roseroot Psychotherapy and a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO). She holds a Master of Arts in Counselling and Spirituality from Saint Paul University in Ottawa, a renowned program with a strength in early practicum training.
Her therapeutic training includes Internal Family Systems (IFS), Brainspotting (Phase-3 trained), Polyvagal Therapy, Attachment-based therapy, and Acceptance and Commitment Therapy (ACT). Her approach is also informed by transpersonal psychology, Jungian, and existential perspectives, making it integrative across mind, body, and spirit.
Michelle conducts sessions in English and is also fluent in French, with intermediate Spanish.
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A Registered Psychotherapist is a therapist who holds registration with the College of Registered Psychotherapists of Ontario (CRPO) and has completed the required supervised practice hours that result in full independent RP status.
In Ontario, Registered Psychotherapists are a regulated health profession under the CRPO. All clinical work is conducted under appropriate supervision in accordance with CRPO standards. You receive the same calibre of care as you would with a fully registered RP.
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Yes, Roseroot offers psychotherapy sessions in French. Michelle is fully fluent in French and is able to conduct sessions in French upon request. Please mention your language preference when you reach out.
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Roseroot Psychotherapy is located in central Ottawa, Ontario. In-person sessions are conducted in a private, comfortable setting in Centretown or in Nepean. For specific location details, please reach out directly after booking a consultation.
Virtual sessions are available to anyone located anywhere in Ontario and other select Canadian provinces. Please reach out to inquire if you live out of province.
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No, OHIP does not cover psychotherapy with a Registered Psychotherapist in private practice. Unlike services provided by psychiatrists or family physicians, private psychotherapy is not an insured benefit under OHIP. However, many private health insurance plans and workplace benefits packages provide coverage for sessions with an RP.
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Whether your insurance covers therapy with a Registered Psychotherapist depends on your specific plan. To find out, contact your insurance provider or benefits administrator and ask specifically about coverage for a "Registered Psychotherapist (RP)." Ask about:
The maximum covered amount per session
Your annual coverage limit
Whether a physician's referral is required
How to submit receipts for reimbursement
Roseroot provides receipts for all sessions that you can submit to your insurer.
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A session at Roseroot is $160 for a 50-minute session. 75-minute sessions are available for longer experiential work at $230. Sliding scale options may be available for those experiencing financial hardship; please don't hesitate to ask. Reducing barriers to care is part of Roseroot's commitment to accessible therapy.
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An Employee Assistance Program (EAP) is a benefit offered by many employers that provides a set number of free, confidential counselling sessions. EAPs are often underused simply because people don't know they have them. Check with your HR department or benefits administrator to find out if your workplace has an EAP; it's a no-cost way to access support and a great option for getting started.
Note: EAP sessions are typically short-term (3-8 sessions). If you'd like to continue beyond what your EAP covers, we can discuss transitioning to private sessions.
Costs & Insurance
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The difference between in-person and virtual therapy at Roseroot is primarily one of format as both offer the same depth of care. In-person therapy takes place at Roseroot's private office in central Ottawa and provides a dedicated, grounded space away from your everyday environment, which some clients find easier for deep therapeutic work.
Virtual teletherapy is conducted via a secure, encrypted platform and removes geographical and scheduling barriers. It is equally effective for processing complex issues and works well for both IFS and Brainspotting. Many clients appreciate the convenience and the comfort of being in their own space.
The best format is whichever one allows you to show up consistently and feel at ease.
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Yes, online therapy is as effective as in-person therapy. Research consistently shows that teletherapy produces equivalent outcomes for a wide range of concerns, including trauma, anxiety, depression, and relationship difficulties. Both IFS and Brainspotting, prominent modalities used at Roseroot, translate well to a virtual format.
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In your first therapy session at Roseroot, the focus is on getting to know each other and beginning to build a foundation of trust. We'll discuss what brings you to therapy, what you're hoping to experience or change, and any relevant background. There is no pressure to share more than you're comfortable with. We'll also review important logistics like confidentiality and how we'll work together.
You don't need to prepare a detailed plan or "know" what to say. Simply showing up is enough.
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Roseroot's cancellation policy requires 24 hours' notice if you need to cancel or reschedule a session.. Full details on the cancellation policy are provided in your intake forms before your first session.
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Yes, everything you share in therapy at Roseroot is strictly confidential. Your privacy is a priority at every stage. There are several legally mandated exceptions—situations where a therapist is required to disclose information—including when there is a serious and imminent risk of harm to yourself or another person, cases of suspected child or elder abuse, or sexual abuse by a registered health practitioner. These exceptions are explained clearly at the start of our work together.
Sessions & Logistics
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Internal Family Systems (IFS) therapy is an evidence-based therapeutic model developed by Dr. Richard Schwartz. It is based on the idea that the mind is naturally made up of distinct "parts"—each with its own perspective, feelings, and role—all organized around a core Self. When we experience trauma, difficult emotions, or persistent patterns, it is often because certain parts have taken on roles to protect us.
IFS is non-pathologizing, meaning it treats no part of you as bad or broken. Instead, we work to help all your parts feel understood and to restore your core Self to a place of clarity, calm, compassion, courage, creativity, confidence, curiosity, and connectedness (the "8 Cs").
Many clients find IFS to be a gentler, more self-compassionate way to do inner work compared to traditional talk therapy.
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Brainspotting is a neuro-experiential therapy developed by Dr. David Grand that grew out of EMDR. It differs from EMDR primarily in how the brain is engaged during processing. Brainspotting is based on the discovery that where we look (our eye position, or "brainspot") is connected to where we hold emotional and traumatic experiences in the brain and body. By finding and holding a brainspot while focusing on a felt sense, the brain is able to process and release stored trauma, emotional pain, and physical tension.
Like EMDR (Eye Movement Desensitization and Reprocessing), Brainspotting works with the nervous system to process trauma that talk therapy alone may not fully reach. The key difference is that Brainspotting is more client-led and works at a slower, deeper pace — it does not use the rapid bilateral stimulation of EMDR. Instead, it allows the brain to process at its own natural rate, often reaching deeper layers of experience. Many clients who have not fully responded to EMDR find Brainspotting effective.
Michelle is Phase-3 trained in Brainspotting and has trained under Dr. Grand and other global leaders in the field, including Mark Grixt through BSPUK.
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Polyvagal Therapy is a nervous system-informed approach based on Polyvagal Theory, developed by Dr. Stephen Porges. The theory explains how the nervous system, specifically the vagus nerve, governs our automatic responses to safety, danger, and life threats. When we feel safe, we're able to connect, think clearly, and engage with the world. When our nervous system perceives a threat, we shift into fight/flight or freeze states, often without conscious awareness.
Polyvagal-informed therapy helps you understand your own nervous system responses and develop practices to build greater regulation, resilience, and a felt sense of safety in your body, in relationships, and in daily life.
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Acceptance and Commitment Therapy (ACT) is a values-based, evidence- and cognitive-based therapy that focuses on three core moves: accepting difficult thoughts and feelings rather than fighting them, clarifying what truly matters to you, and committing to actions aligned with your values, even in the presence of discomfort. ACT is particularly effective for anxiety, depression, chronic pain, and life transitions.
Therapeutic Approaches
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The easiest way to book a session at Roseroot is through the online booking system. You can also send a message through the Contact page or email michelle@roserootpsychotherapy.ca, and a response will follow within 24 hours.
If you're not sure where to start, a free 20-minute consultation is a low-pressure way to ask questions and see if we're a good fit, with no obligation to continue.
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If we're not the right fit, that's completely okay, and it happens. Fit matters enormously in therapy; research shows it's the single most important predictor of successful outcomes. If, after your consultation or first session, we feel we're not the right match, Michelle is happy to provide referrals to trusted colleagues whose approach or specializations may better suit your needs. Your well-being comes first.
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Reach out directly at michelle@roserootpsychotherapy.ca or use the Contact form. There's no question too small, and no commitment required to simply ask.